- Promotion types and their conditions
- Account requirements for our casino bonuses
- How game features and casino bonuses differ
- Responsible gambling
Promotion types and their conditions
Our casino Au21 gives there access to welcome offers, ongoing promotions and game-particular rewards. As our schedule changes, the available offer changes too, so the current details are published directly on the page for promotions. This allows you to compare the deposit requirement, minimum qualifying wager and expiry period before selecting an offer.
Each promotion includes its own terms. A welcome offer normally requires an eligible deposit and may apply to a defined payment method, chosen games or a limited period after registration. At casino Au21, we make the conditions visible before opting in, and any new bonus or free round is credited only after the qualifying activity is confirmed.
The main ways we reward play are covered by our standard types of promotions. The relevant details are listed below, along with the rules we apply to every category and the points to check before accepting.
| Promotion type | What it includes | Main conditions | Best for |
|---|---|---|---|
| Welcome package | A matched deposit or a selection of bonus funds and free spins | Minimum deposit, qualifying wager and claim period apply | New eligible players |
| Free spins | Spins on a named slot game | Set wager value, eligible game and time limit | Players who want a fixed number of spins |
| Cashback | A percentage of eligible net losses returned over a stated period | Calculation period, qualifying games and maximum amount apply | Regular play with a defined weekly or monthly budget |
| Game-specific reward | A small prize, feature or bonus triggered within an eligible game | Minimum stake and game rules must be met | Players who enjoy a particular title |
| Referral reward | A bonus linked to a successfully registered referral | Referral requirements, account checks and one offer per account apply | Players who introduce friends responsibly |
Our promotions cannot be exchanged for one another. A deposit match may offer a larger total amount but require more qualifying turnover, while free spins can carry a lower wagering requirement. We suggest checking the balance for promotional funds individually from your withdrawable balance so you can view the amount remaining before every wager is settled.
How we apply promotion terms
We calculate qualifying wagers only after the promotion has been activated or the deposit that qualifies has completed. We may exclude certain games, optional bets or payment options when the offer states that they do not qualify. When a wager uses credited bonus funds and cash balance together, we arranged it between the two balances according to the displayed rules.
Money from the bonus normally need to meet the stated wagering requirement before they can be withdrawn. We calculate the requirement against the eligible bonus sum, with the percentage varying by offer. Any win generated from eligible bonus activity is credited to the relevant balance of bonus funds and stays subject to the same conditions unless the promotion says otherwise.
Account requirements for our casino bonuses
Our account conditions are intended to keep every bonus clear and accessible to the right player. You must be at least 18 years old, complete registration with accurate information and use only the same account. Where required, we as well conduct verification of the account checks that may request proof of identity, address or payment ownership.
Before accepting a promotion, check whether you have already used the same welcome offer, whether the deposit option qualifies and whether one active offer can be used with another. We cannot apply a promotion retroactively unless the offer page specifically says that it can be claimed after the qualifying step.
| Requirement | Our condition | What to check |
|---|---|---|
| Age and identity | Players must be 18 or older and verify their identity when requested | Your date of birth and the name on your account |
| One account per player | Duplicate, shared or manipulated accounts are not eligible | Your existing account and household details |
| Minimum deposit | The amount must meet or exceed the amount shown in the offer | The total deposited value, not only your balance |
| Payment eligibility | Only methods named in the promotion can qualify | The payment method selected for your deposit |
| Claim period | The offer must be accepted before its stated deadline | The expiry date and your local time zone |
| Game qualification | Only listed games contribute to bonus wagering | The eligible games and any excluded bet types |
Payments should only be made spending a supported method linked to your account. Should we discover a payment discrepancy, we may place the promotion on hold and request further verification. A promotion is not credited until the deposit is confirmed, and an offer that breaches its terms may be withdrawn or cancelled, including attempts to combine offers where solely one may be active.
Keep your claim, required deposit and end of an offer documented. When the promotion page and promotional email provide distinct information, the live published offer conditions prevail unless we confirm otherwise in writing. Our player support team can explain the calculation behind a claim without altering the original terms.
How game features and casino bonuses differ
Our casino game collection comes with slot games, casino table games and real-time dealer titles, with promotional features linked to the games you pick. A free-spin offer normally restricts play to the named slot and sets the figure of each spin. Deposit matches tend to offer greater flexibility since games that qualify may cover more of our collection.
| Game category | Examples of our content | Bonus feature | Condition to note |
|---|---|---|---|
| Slots | Classic reels, themed slots and feature-driven games | Free spins, multipliers and bonus rounds | Check the fixed spin value and eligible titles |
| Blackjack | Single-hand and multi-hand variants | Selected insurance or side-bet offers | Side bets may have separate qualification rules |
| Roulette | European, American and specialty wheel games | Occasional cashback or rebate | Confirm whether high-risk bets qualify |
| Baccarat | Punto Banco and modern table variants | Percentage-based game rewards | Review the stake range and excluded side bets |
| Live dealer games | Live blackjack, roulette, baccarat and game-show formats | Promotional credits applied to qualifying sessions | Availability depends on the current table schedule |
Game access may change according to your location, while certain mechanics might be unavailable in some currencies. Our free spins are used in the order shown on the offer and expire automatically at the stated time unless the promotion states otherwise. For table and live games, a qualifying session must meet the lowest permitted wager shown in the distinct offer.
We track eligible wagering within your account balance after you activate a promotion. A game may consume distinct portions of your cash and bonus balances, so it is worth checking the on-screen balance ahead of placing a elevated bet. If a bonus lapses before all wagering is used, the leftover amount is cleared from the balance for bonus funds without conversion to cash.
Responsible gambling
Limits on deposits, session reminders and account-management tools are available to help you maintain play inside comfortable limits. Do not treat promotions as guaranteed income, because no wagering condition alters a game's underlying odds. Before accepting an offer, decide on deposit and loss limits and take breaks whenever gambling no longer feels under control.
Our player help team can assist with account restrictions, including temporary self-exclusion. If gambling is affecting your finances, relationships, sleep or wellbeing, seek support from a recognised local counselling service. The same guidance applies to each player: use solely money intended for entertainment, never borrow to play and never chase a previous loss.
At True Blue Bets, we want each bonus to be easy to understand and useful inside a controlled budget. Read the latest terms, check which games qualify and keep your play inside your limits. Although our promotions add value to particular games, sound bankroll management is still your responsibility at every stage.
